Touchretail have been awarded the contract to provide an improved stock control system for official London 2012 merchandise stores. Event Merchandising, who operate the group of six London 2012 stores, were looking for a company able to utilise existing POS terminals and provide better reporting and stock control between warehouse and the stores.
London 2012 shop Canary Wharf
Having recently being voted Garden Centre of the Year in the Sutton Coldfield Observer People’s Choice awards for the second year running, Wm Wheat & Son put customer service at the forefront of everything they do. It was therefore important to choose an EPOS system that could manage the planned business developments in an orderly way for this long established Florist and Garden Centre, while keeping the customer experience at point of sale as quick and pleasant as possible.
SS20, one of the longest established and most respected specialists in the snowboard and skateboard scenes, has implemented Touchretail’s ecommerce module for real-time updating between their EPOS and back office stock system and website.
The ecommerce module was installed when SS20’s new website, from Visualsoft, went live last week. The new website has many latest features – we particularly like the ‘board builder’ where you can design your own custom skateboard by (more…)
Beddgelert Woodcraft occupies an incredible location by the junction of two clear mountain-fresh rivers in what appears to be a perfect location for one of Wales’ best (more…)
Wm Wheat & Son, a garden centre based in Aldridge, West Midlands, has become the latest client of Touchretail’s Retail Accounts business management and accounting software, (more…)
If ever a small independent business deserves to succeed then Silverberrys must be at the top of the list. Svitlana and Brian Cartwright have placed their whole life on the line to make this business succeed. Following on quickly after the highly-rated Silverberrys website, their first store is soon to open in Woburn. With their unique selection of designer collectable jewellery, (more…)
Visit Chester - Visitor Information Centre
Chester Visitor Information Centre (VIC) has had a total re-vamp, and have chosen Touchretail to implement a unique solution to combine sales with customer service and information points.
As with most tourist information centres, the requirements of visitors to Chester VIC are very diverse, from looking for accommodation to booking tickets for travel, shows and events, to purchasing souvenirs and local guides.
The team at Chester VIC, led by Dave Hall, spent a long time planning their ideal POS system which would cope with all these and many other scenarios. The solution decided upon was to use Touchretail POS and back office system, running on specially modified Aures OLC15 terminals. The EPOS terminals have been installed complete with a fixed Aures Evolution 8.4” customer facing screen. The main POS screen is on a special cantilever arm which can swivel to face the customer, and rise and fall to accommodate varying operator positions. Touchretail modified the Aures terminals to offer increased power and Windows 7 operability.
Touchretail’s Information Centre solution allows the operator to make all the necessary internet searches for the customer, such as checking travel times and prices, then book the tickets on the operator’s website, and pay for the tickets through the POS software – and even add on the postcards, sweets and souvenirs as part of the same transaction.
Mobile EPoS Pay Point
As well as recording sales of tickets for all the shows, events and concerts that Chester and Cheshire are renowned for; City walks, travel tickets and local accommodation, Touchretail’s POS and merchandise system also manages the stock control for the postcards, stamps, souvenirs, maps, guides, books, confectionery and hoodies and t-shirts.
Touchretail’s Wi-Fi stocktake facility completes the solution, which was delivered on-time and to budget.
The newly refurbished Chester VIC opened for business in early June, and trade is already showing a marked increase on the previous year’s figures. Wall-mounted interactive touch-screen panels complete the state-of-the-art Tourist Information Centre that sits proudly at the heart of Chester’s old Town Hall.
Tantalus
Tantalus has opened in Macclesfield, Cheshire as a purveyor of fine wines and select malt whiskies. The new venture is targeted at discerning consumers who are looking for a wide range of quality wines and choice malt whiskies that would not be commonly available from the usual supermarkets or discount off licences.
Bar 19 EPoS
Cheadle’s Bank street club was refurbished in late 2005 and re-opened as Bar19 aimed at a younger trendier clientele. Bar19 have chosen Touchretail terminals for their tilling solution.
Becki Jones commented ‘I’m impressed by the speed that Touchretail operates, which is greatly needed on Friday and Saturday nights, also the ability to put sales on hold and setup customer tabs’
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