Concept Retail specialise in retailing leading fashion brands under customer-focussed fascias. The two trading fascias currently operated are Designer Outlet (for value-priced offers on high street fashion brands) and Infinities – which showcases the world's most innovative brands, while still nurturing British design talent. Brands available at Infinities include Adidas Y-3, Diesel, Evisu, Henri Lloyd, Maharishi, One True Saxon, Paul Smith, Stone Island and Timberland.

Concept Retail management had a clear mandate when looking for the supplier for their IT solutions – best of breed technology, responsive and helpful support, value for money – and the capability of providing enhanced systems in line with the growth of the Concept Retail business. Touchretail were selected on the strength of their product offer, value and customer support. As well as providing network implementation and support, Touchretail have installed back office accounting, management reporting, payroll and unit stock control for Concept Retail, and Galeo EPOS terminals as the instore POS. Touchretail’s online e-commerce interface between website sales, EPOS sales and back office stock systems completes the picture – providing a real end-to-end solution for Concept Retail.