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- Department Stores clients
TOUCHRETAIL FOR DEPARTMENT STORES
The essence of the independent department store is to offer quality, choice, value and excellent customer service. To support this management have traditionally required information on sales, gross profit, departmental performance, overheads and year-on-year figures.
In today’s challenging climate department stores have a greater focus than ever before on customer service to compete against national and international retailers, discount operations, and market-specific retailers. The 21st Century department stores offer an even broader range of products and services than ever on a 24/7 basis through e-commerce, while retaining traditional values of service and quality.
Management can no longer depend on traditional information systems, but now require reliable and pertinent data on performance by department, buyer, brand or stock category – delivered in easily understandable format through instantly accessible media.
Touchretail are leaders in the supply of totally integrated solutions for department stores, offering modular systems that encompass e-commerce, EPOS, unit stock control, payroll, merchandising, financial stock control and retail accounting and management reporting.
Interfaces between Touchretail modules and most other recognised system providers enable stores to maximise investment and plan structured upgrade paths.
With over 40 department stores and furniture stores currently using our software or support services Touchretail are one of the UK’s leading suppliers of instore technology to independent department stores.
Department Store Customer Profiles >
