When James Moon, director at Urban Brandz, was looking for a multi-channel retail system for his business, he was very specific about his requirements. James recalls: ‘Although our business is well structured, it is very varied with two different retail stores and three different websites. I was looking for a system that could integrate all of these with EPOS, stock control, accounting, forecasting and a good remote support service as we’re based in Jersey.

‘After some research on the internet we narrowed down to two potential suppliers. Touchretail came out streets ahead both in terms of technical solution and value for money. They demonstrated a good understanding of our requirements, and were quick to respond to my queries. It was also re-assuring to be able to talk to other existing Touchretail customers.

‘And best of all, their solution has gone in and worked from day 1 – the data from my previous system was converted, which saved me a lot of time. I would recommend Touchretail to any multi-channel retailer.’

Urban Brandz is an urban-wear store in St. Helier Jersey, the opening of which has been keenly awaited by the island’s younger customers looking for clothing with an alternative edge.