Touchretail Client News
Potters Revamp Retail Operations

With a reputation built on providing the best possible customer experience and offering the best designer brands at competitive online prices, Potters of Buxton realised it was time to modernise their retail operation to keep the business moving forward.

About Potters of Buxton

Founded in 1860, John William Potter opened Potters of Buxton as a department store specialising in fine quality clothing, hosiery and home textiles.

With over 155 years experience, Potters of Buxton offers a wide range of quality men’s clothing and stylish women’s clothing. They’ve built their reputation on providing the best possible customer experience, offering the best designer brands at competitive online prices. Shop your favourite designer collections including Jockey, Sloggi, Lloyd Attree & Smith, Seasalt and Crew Clothing, with free tracked UK delivery and returns.

The Potters of Buxton retail tech revamp

Potters chose the Premium TRIMS plan from Touchretail, taking advantage of the included stock balancing module for supplier reorders. We were able to keep costs down by reusing three existing POS hardware terminals which were upgraded with the TRIMS POS checkout solution. Seagull Bartender was chosen for printing barcode labels from the TRIMS platform, and the industry recognised Visualsoft Connector was used to fully synchronise bricks and mortar with their impressive online digital destination - designed by award-winning digital agency, Visualsoft.

We are proud to have been chosen by Potters to modernise their retail operations and we are excited about the future for this impressive multichannel retailer.

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