Touchretail Client News
Yorkshire’s premier retailer Morgan Clare install new customer-centric retail solution

Internationally recognised designer retailer, Morgan Clare, love inspiring and engaging with their customers whether in store or online, and have partnered with Touchretail and Visualsoft to help further develop their special designer store experience.

A business that loves inspiring and engaging

Morgan Clare first opened its doors as a small designer boutique in the beautiful spa town of Harrogate. Now Yorkshire’s premier designer retailer with a spacious, airy and relaxing two storey store at the centre of Harrogate's designer Montpellier Quarter, a sister store in the prestigious town of Ilkley and an online store that ships worldwide.

A business that loves inspiring and engaging with their customers, whether in store or online, and are proud to have developed a following nationally and internationally for their very special designer store experience. The time has come to upgrade the business’s retail-technology to a modern customer-centric retail platform, providing Morgan Clare with the tools the company now need to further develop the business.

A Customer-Centric Retail Solution

The TRIMS retail solution for fashion is a modern, innovative platform built specifically for retailers like Morgan Clare who require a flexible customer-centric solution for improving customer engagement, service and relationships. TRIMS also connects seamlessly to the Visualsoft eCommerce platform, the award winning digital agency responsible for developing Morgan Clare’s online destination

Integrating EPOS with Visualsoft

To keep product and available stock information in sync across the business, Visualsoft integrated their award winning platform with TRIMS, using the sophisticated TRIMS Visualsoft Connector. The integration means any stock changes in the business, such as store sales, online sales, stock transfers and new deliveries, automatically reflect throughout the company. This high-end eCommerce interface makes a huge impact, greatly increasing the ability to fulfil customer orders successfully by minimising the chance of overselling stock - which is invaluable when looking to further develop customer relationships.

Collaborating once again with the highly regarded Visualsoft digital agency meant we were able to provide Morgan Clare with a premium multichannel solution, tried and tested with proven growth delivering results.

Visualsoft’s enterprise retail platform offers unrivalled functionality, award-winning design and UX for fashion retailers, plus an extensive range of integrations and features. Visualsoft help retailers grow their business online, which in turn means offering their customers the best possible online experience. Through this EPOS integration Morgan Clare are able to benefit from the knowledge and experience of two industry-recognised partners, both leaders in their respective fields, placing Morgan Clare in the best possible position to take advantage of their new modern retail technology platform.

Morgan Clare Website

Vogue Magazine says 'One of Britain’s Best Boutiques'

Voted as one of Britain’s Best Boutiques by Vogue Magazine, their ever-evolving blend of iconic, hot list and up-and-coming labels, with service second to none, has ensured Morgan Clare’s position as a go-to designer destination. We are hugely excited to be hosting Morgan Clare on our TRIMS platform, a company that we know will make the very most out of our flagship retail product - TRIMS.

Welcome on board Morgan Clare
-- from all of the team at Touchretail.

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