Touchretail Industry News
The 2019 Swan User Group Was A Great Success

Apps, Insights, Product Launches, Speakers, Workshops and Cricket! It was all happening at the 2019 Swan User Group

A fantastic 2019 Swan User Group

With Touchretail only recently joining the Swan Group, it was great to be so heavily involved in what turned out to be a fantastic day. The aim was to provide our customers with a fast-paced and informative day including refreshments, lunch, dinner, drinks and cricket. With a number of product launches taking place, product workshops and the chance to talk directly to members of the team, we hope we achieved what we set out to do - and believe we did.

Swan User Group 2019 - events

Intro and group strategy

The day kicked off with David Thompson, Swan MD, giving an overview of the Swan Group, the Swan strategy, intention and direction.

Swan User Group 2019 - opening David Thompson Opens The Day

Breakout Workshops And Presentations

A number of solution workshops covered TRIMS, FRS, SRS and MIDAS. Application workshops covered CYGNUS, YES and Payments. And we were not short of presentations with product launches for CDI & FUSE, guest speakers and case studies.

Swan User Group 2019 - speaker Mark Jackson, Stu Francis And Dan Barber Presenting Swan User Group 2019 - breakout Dan Barber And Chris Draper Delivering One Of The Day's Breakout Sessions

The Swan User Group - Mobile App

Our own App platform FUSE featured throughout the day, where we built the ‘Swan User Group’ app using FUSE, and used this to demonstrate how this innovative technology can be used to engage directly with customers.

The app that we produced for this demo is available on the Apple store and Google play. If you haven't seen it, try it out for free using the install links below (don't expect a lot of updates through the app though as it was built specifically for the event day). The Swan User Group app gives you a good idea of what can be done using the FUSE platform. On the day, we used this to post various content including facts, event details and a poll to directly engage with people in the room - in realtime.

Swan User Group 2019 - fuse app

Install the 'Swan User Group' demo app

For Apple For Android

Cutting Edge Cygnus POS Revealed

This was the first opportunity for Touchretail users to see the brand new epos solution developed by Swan, soon to be integrated and available on the TRIMS retail platform. Cygnus was demonstrated on a range of POS hardware terminals provided by Aures. The Yuno, Swing, Jazz and Twist. A great selection of retail hardened kit, demonstrating a great new retail product.

Swan User Group 2019 - aures kit Cygnus POS Software Demonstrated On Aures Hardware Swan User Group 2019 - equipment Various Hardware And Retail Kit On Display

Thanks from Touchretail!

After recently joining the Swan Group, being part of an event like this and involving the Touchretail customer base, absolutely highlights the direction we are going in, and how our customers can benefit from the Swan acquisition of Touchretail. It was great to chat to a number of Touchretail customers at the event, and I’m excited by the positive feedback and buzz generated.

Thanks to all who came. For those that couldn’t make it (and for those that did) we will be following up with a recap of the day’s events, including presentations, soon.

I really hope you enjoyed the day
Stu Francis | Touchretail CEO

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