Client Spotlight: Designer Clothing Retailer Diffusion
From a single independent store to a multi-brand mainstay with six stores, Diffusion supercharge their retail operations with modern retail technology from Touchretail
The fashion retail industry and the way retailers work has changed, and continues to do so. It is important that your retail system is able to adapt to these changes. It is no longer just about running one or more fashion boutiques, today retailers need bricks and mortar, eCommerce and online marketplaces integrated as one. Fulfilment accuracy and customer satisfaction across all channels is paramount. It is more important today than ever to trade from a modern commerce platform, helping you stay ahead of the competition and progress as a fashion retailer.
The TRIMS fashion platform is a solution built to overcome the challenges faced by fashion retailers selling online and through traditional bricks and mortar stores. TRIMS seamlessly connects sales channels and puts in place the real-time infrastructure required for accurate fulfilment across those channels.
Integrate with Magento 1 & 2, Shopify, Visualsoft VS3 or choose the TRIMS API to integrate your fashion store with any other eCommerce platform.
The TRIMS Fashion EPOS System manages everything from the ordering of fashion goods through to booking in deliveries, barcoding, distribution to stores, selling via EPOS, eCommerce order fulfilment, replenishment and analysis.
Purchasing of ‘forward order’, ‘short order’, ‘fast’ and ‘See now, buy now’ fashions is simple. Generate draft POs, enter any cost price changes, set forward order information for cut-off and due dates then commit your order. Track and report on pending POs and produce barcode labels. Receive goods manually or by scanning with a HHT terminal. Once goods arrive, transfer them out to sell online and through fashion stores.
Customers can accumulate and redeem loyalty points in-store and online. View customer journeys through your fashion business from a central location, analyse, segment and target the results to drive repeat business. Deliver an omnichannel customer experience to match the larger multiples.
TRIMS is packed with fashion specific retail features from sell-through and seasonal buying analysis to the importing of supplier orders, receiving deliveries, allocation and replenishment. Products are managed using a fashion matrix of style, colour and sizes, or customisable by whichever variations you require.