Incorporates 3 businesses

Jepsons incorporates 3 businesses in the centre of the Cheshire market town of Nantwich: the original Jepsons classic menswear business, View for more fashion-forward brands, and Grace is the part of the business that specialises in quality ladies wear.

Customer service has always been important to Jepsons, where they have also built up an excellent hire business (supplied mainly from their own stock) so customers look spot on for weddings, dinners and other formal events.

The latest extension of the Jepsons business is the introduction of their new website where customers can shop Online for their favourite brands.

  • Client: Jepsons
  • Location: Nantwich
  • Stocks: Quality Menswear and Ladieswear Brands
  • Services: Retail Stores and Ecommerce
  • Installed: May 2015
  • Website:
  • Legacy System: N/A

Requirement and Challenges

The continued growth of the Jepsons business has resulted in a diverse selection of suppliers and ranges, now requiring accurate and rapid analysis at all levels of the business. With the planned growth of the online business a proven multi-channel system for menswear retail became essential. The system had to also incorporate facilities to help monitor the ‘Appro’ transactions, where goods are taken on approval – a common service offered by retailers in market towns which serve a wide rural area.

The final requirement was that the EPOS system had to be built on a modern platform and show that future technology was likely to be incorporated into the system.


Touchretail’s Solution

TRIMS ticked all the boxes for Jepsons. In particular the provision of industry standard format TRIMS API and Connectors for online integration worked well for Jepsons while searching for their new ecommerce platform.

Touchretail offered practical go-live advice while Jepsons were implementing the EPOS system into the business. With minimal counter space Jepsons liked the compact Aures Yuno EPOS terminals.

The new Magento website uses the TRIMS Magento Connector to send products to Magento and synchronise online orders, instore sales and available stock.

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